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Why you should keep contact with your staff during social isolation

With many of us now working from home, how are you keeping contact with your team? Teamwork is important to make the dream work, as they say, so staying in contact is vital to keep your salon or spa running during COVID-19. Whether you’re still unsure or even if some of your staff are furloughed and can’t work, make sure you’re up to speed with these reasons why you should stay in contact.

It keeps everyone on the same page

If your team are working from home and aren’t furloughed, then you’ll need to make sure they know what they’re doing. Through software like Zoom, WhatsApp or even just Facebook messenger, you can host team meetings to communicate what you want your team to do. Through this regular team contact, you’ll make sure everyone’s on the same page in their new day-to-day work.

It increases productivity

You know what it’s like – remote work slows down in the face of home distractions like partners, pets and parenting! That’s why it’s worth checking in with your colleagues a couple of times throughout the day to see where they’re at with their work. You can then support them where they need it, making sure you keep an eye on those same distractions in your home.

It helps brainstorm ideas

There’s nothing like bouncing new ideas off your team, so why not hold team brainstorming sessions? With everyone bringing an idea or weekly focus to keep your salon or spa moving, you’ll likely find ideas that you may not have thought of. You can have a laugh whilst moving forward – it’s win-win!

It boosts morale

Keeping in contact isn’t just about work, it’s about your colleagues’ mental health. It’s easy to lose sight of positivity when your team are isolated from one another, especially in such an uncertain time. By dropping by in an online meeting or even a call if they’re furloughed, you’re staying in contact and giving a reminder that you’re still there for them, boosting their morale.

It helps your staff learn

Now is an excellent time to contact and train your staff. Okay, so you won’t be able to show them techniques first-hand, but short video-calls to cover a tool, behaviour or skill to help in their personal development will go a long way. Your staff will then be full prepared once your salon or spa reopens!

There is nothing more important than maintaining contact during the coronavirus. So, even if there’s nothing to update your staff on during your next online chat, remember to stay in contact to show you care and wash away any uncertainty or anxiety!

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    On 11th January, Premier Software part of Journey Hospitality will be closed.

    Our team will be off-site to help enhance our software and bring you an even greater level of service.

    Technical support for business-critical incidents will be available on the day to those with a relevant Premier Support contract at: [email protected], or: 0800 988 2824 (UK), 1 800 932 074 (ROI) or +44 1543 466 580 (International).

    Thank you for your understanding and we look forward to sharing the results of our training.