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Why the roles and responsibilities of your staff are important

As salons reopen their doors, it’s important to know you and your staff’s responsibilities. Under new government guidelines in a post-lockdown climate, this will make sure you and your staff are all on the same page. Let’s breakdown what you should be doing moving forward.

Carry out a risk assessment

It’s your responsibility to carry out a risk assessment to cover any new risks related to COVID-19. Under the Management of Health and Safety at Work Regulations 1999, you must at least identify what could cause the illness in your salon, decide how likely someone could be harmed, as well as how you can avoid this. For more detailed guidance, why not use this useful tool from the Health and Safety Executive?

Record staff shift patterns

Should a member of staff fall ill with COVID-19, it’s your responsibility to track the period they worked. Recording their shift patterns will help with the Government Test and Trace service, as you will be able to filter out any clients your staff has been in contact with. You will then be able to contact those affected clients to get checked out.

Text clients before appointments

One of your major responsibilities is to make sure there aren’t too many clients in your salon at any one time. A great way to do this is by making sure one of your staff’s responsibilities is to text clients once they’re ready to see them. This can be done with ease using Salon by Premier Software®!

Wear a face visor

It’s your staff’s responsibility to wear a face visor while performing close-contact services! It’s essential to wear one that covers your forehead, chin and sides of your face in line with government guidelines. If the visor is reusable, it must be cleaned and sanitised regularly.

Maintain hygiene

Wipe away any fears by making sure it’s your staff’s responsibility to clean equipment or surfaces after every use. That way, any touch points can be sanitised and reusable tools ready for your next client. That includes door handles, seats and handheld devices!

For more guidance on close contact services, view the government guidelines here.

Salon by Premier Software® can help track staff shift patterns with ease, in addition to recording when clients visited and sending SMS alerts. For more information, why not book a free webinar or presentation of Salon now at: www.premiersoftware.uk/book-a-consultation

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    On 11th January, Premier Software part of Journey Hospitality will be closed.

    Our team will be off-site to help enhance our software and bring you an even greater level of service.

    Technical support for business-critical incidents will be available on the day to those with a relevant Premier Support contract at: [email protected], or: 0800 988 2824 (UK), 1 800 932 074 (ROI) or +44 1543 466 580 (International).

    Thank you for your understanding and we look forward to sharing the results of our training.