Fundamental to the success of English Lakes is the ability to manage multiple sites through one business management system, whilst integrating with our PMS and access systems. Having worked with previous providers, we were acutely aware that most focus on single elements such as membership, spa and salon, and we needed a flexible system which seamlessly brings together all our operations through one dashboard. Core provides an unrivalled solution which enables us to manage our health club memberships, spa services and water sports centre activities, whilst providing a flawless service to our visitors.

The next 12 months will see the culmination of significant development work at Low Wood Bay Resort, including a health club and spa with an extensive indoor and outdoor thermal journey. It will also include a marina and water sports centre as well as additional bedrooms – creating the Lake District’s first luxury destination resort. At the heart of this will sit Core, where we can safely access and assess how well our facilities are performing and where there is potential for growth. Core flexes to our needs whilst providing us with a real-time, multi-site overview of the group’s operations.

Michael Kay

Group Leisure Manager, English Lakes Hotels