Category: Client Advice
How to prepare your salon and staff for maternity
Maternity is a wonderful time but can bring about new challenges to your salon. All employees are entitled to take 52 weeks of maternity – … Read more
How to increase the digital presence of your business
Clients are online more than ever, meaning that staying atop their digital journey is important. A strong digital presence will place you at every step … Read more
How to improve your spa’s client experience and online feedback
With 85% of consumers putting as much trust in online reviews as personal recommendations, it’s important your online presence is as positive as possible. Online … Read more
Essential methods of client loyalty for spas
Client loyalty is vital to run a successful business. After all, Forbes outlined that it’s seven times less expensive to keep an existing customer than … Read more
Why catering spas to the Millennial and Generation Z market is important
Both Millennials and Generation Z (Gen Z) can often be a missed opportunity for spas. After all, Millennials were born from the start of the … Read more
A quick guide to responding to feedback
Ever come face-to-face with an unhappy client? Even the best salons receive complaints, but how you handle it can turn a negative situation into a … Read more
Best ways to attract clients to your salon in January and February
The New Year is often quiet, which is why attracting clients, new and old, is important. New clients can bolster your salon during January and … Read more
Why not explore the Middle East this summer?
With a vast history and accolades including the Sesame particle accelerator, the Middle East marries the past and present beautifully. Whether you’re wishing to venture … Read more
How to manage and motivate your salon staff
With such creative and lively salon staff, managing and motivating them can be a challenge! Keeping your staff happy in their day-to-day work is an … Read more
Why not explore Europe this summer?
Named after a Phoenician princess, Europe is a hotpot of history, culture and incredible locations. Whether you fly to France or sunbathe in Spain, ensure … Read more