October 2022


Some of the Premier Software team travelled to London on the 4th October to attend the Boutique Hotelier Awards 2022. The night was full of celebration, with the industry coming together to recognise the hard work that goes on throughout a year.

A huge congratulations goes out to The Spa at Bedford Lodge for winning the Best Boutique Spa category, as sponsored by Premier Software.

We were also proud to accept the award for Best Spa Product on the night. With over 28 years’ experience developing and perfecting software solutions for the spa, wellness and leisure industries, it’s truly brilliant to be recognised as best in the marketplace.


Premier Software held another Macmillan Coffee Morning on 30th September. The team created all kinds of sweet and savoury treats to raise money for the cause.

From chilli to cheesecake, all taste buds were satisfied. Meanwhile, £229.45 was raised for Macmillan Cancer Support.


Our final Core by Premier Software® forum of 2022 took place on the 11th October to much success.

Clients from Mallory Court, Club and Spa Chester, and Reynolds Group attended the event to hear about Core’s new features and functionality, while learning about how key integrations with Wowcher, Spabreaks.com, and onejourney® can help strengthen their system’s capabilities.

Made for Life Organics also joined us to discuss the importance of offering treatments to those who need it most (more on this below).

If you missed out this time, don’t worry! We will be hosting more Core forums in 2023. Keep your eyes peeled on your inbox for more details landing next year.


A recent survey by the National Hair and Beauty Federation revealed that only 49% of businesses in the hair and beauty sector are confident of survival. This is down from 64% previously recorded in July.
While the industry saw periods of recovery in September 2021 and July 2022, the latest results show a struggling industry. This is undoubtedly due in part to rising energy, supplier and staff costs.


We are proud to partner with Made for Life Organics to help make spas more inclusive by training staff in Cancer Touch Therapy.

Throughout 2022, any spa that uses or purchases Core by Premier Software® will receive 25% off Made for Life’s Cancer Touch Therapy™ qualification.

As part of throwing spa doors wide, Made for Life are also holding a Winter Warmer Tea and Therapy event on 16th November at Carden Park. Here, those who are experiencing or recovering from cancer can learn about seasonal wellness rituals and self-care. Mini Made for Life treatments will also be available.

To secure your spot, email Nicola Anstey on: [email protected].


Are you using Salon by Premier Software® to its fullest potential?

If your answer is ‘no’ or ‘not sure’, it’s time to book a meeting with your Salon account manager.

Ensuring you put your best foot forward, we can help you discover all of Salon’s layers to ensure you get the most out of your system.


Don’t have a nightmare before Christmas. Download our social calendars for a sleigh-full of ideas to discuss with your team ahead of the December rush.


Salon by Premier Software® integrates with review platform, salonspy, to help you gather verified reviews after completed appointments.

Not only this, but its new features help:
- Monitor KPIs through campaign questions
- Share five-star feedback through salonspy's website carousel
- Delve deeper into negative feedback with private comments
- Reveal how your business is performing with data insights
- Improve your chances of being discovered on Google with enhanced SEO.

Not using Salon? Book a free presentation today to get started:


Looking to maximise your system? It’s time to book on our webinars!

Whether you want to teach a new member of staff the essentials, revitalise your own knowledge, or learn about the latest features, our expert trainers will guide you through the details.

Salon webinars on 31st October and 28th November:

New Starter @ 9:00 a.m. / System Audit @ 10:00 a.m. / Financials  @ 11:30 a.m. / Advanced Bookings @ 1:30 p.m. / Online Portal @ 2:00 p.m. / Appointment Set-up @ 3:30 p.m.

Core webinars on 27th October:

Memberships @ 12:00 p.m. / Financials @ 2:30 p.m.  / Reporting @ 3:00 p.m.

Core webinars on 30th November:

Introduction to Stock @ 10:00 a.m. / Advanced Stock @ 10:30 a.m. / Memberships @ 12:00 p.m. / Marketing @ 2:30 p.m.

Spaces are limited so please register now to avoid disappointment!

Your team will not require access to your system for a session.


You can configure your stock in Core to perform a stocktake and order future items.


You can set up patch tests required for certain treatments in Salon. This will alert you when one is required.

Our trusted partners:


Call us to arrange a free webinar or presentation of your chosen Premier Software product. Alternatively, fill out the form below and we’ll get back to you.