November 2022


On Monday 21st November, we attended the Irish Spa Association (ISA)’s winter conference to discuss the challenges and opportunities the spa industry currently faces.

The event took place at the Radisson Blu Royal Hotel in Dublin, where inspirational speaker Peter Turley presented a speech on overcoming cognitive bias to grow business, and ISA co-founder Anita Murray discussed concepts to future-proof businesses.

Following on from their summer event around resilience, the ISA’s winter event was just as insightful and a huge success. Keep your eyes peeled for more events to be announced for 2023.


Chancellor, Jeremy Hunt, has announced his plan to tackle the cost-of-living crisis… but how does this affect businesses?

The rise in National Living Wage, further business rates support and changes to the energy support package will likely impact all types of businesses. The increase in wage to £10.42 an hour for over 23s, and apprentices to £5.28 alone will affect professionals across all industries, from spas and hospitality all the way through to hair and beauty salons.

Richard Lambert, chief executive of the NHBF, stated "…the willingness of the Government to continue support for energy bills and the next phase of the Energy Bill Relief Scheme (EBRS) will be crucial. Energy is the first or second largest overhead [for businesses]... so that decision, when it comes, may determine whether it’s game over or not for many businesses at the heart of the high street and their community.”


The winners of the Good Spa Guide Regional Awards have been announced.

After rigorous Good Spa Guide Bubble Ratings, the regional finalists travelled to the awards ceremony in London. Taking place on Monday 28th November, the awards celebration saw the winners selected from each regional category. The team at Premier were in attendance to celebrate the victors, which included several clients of ours software.

A huge congratulations to all who made the shortlist, as well as for the crowned winners!


The NHBF have announced their top 100 social media influencers for 2022!

The decision came following hundreds of nominations and analysis of followers, engagements and reach, and was announced following a bustling event at Electric Space in London. Many high-profile beauty professionals have topped the list.

Cher Webb, make-up artist, came in at the number three spot. Caroline Hirons, skincare expert, meanwhile came in at number two. Ultimately, the top spot was awarded to Jamie Genevieve, founder of Vieve.

Discover the top 100 influences and their social media handles on the NHBF website.


This festive season, receive £100 off training days for Core by Premier Software® !

Available in the New Year, our training days ensure staff are well-versed in Core’s functionality for the year ahead. Our expert trainers will provide comprehensive sessions to guide new or existing staff through key areas of Core, either remotely or on-site.*

Receive our Christmas offer on training days from just £295 + VAT.**

*On-site training available only for quantities of two days or more, starting at the discounted price of £795 + VAT. **For one day training at Premier Software. Ex.VAT. Cost per site. Offer available to purchase until 31st January 2023. Subject to availability. Training available to book from February 2023 and must be redeemed within six months of purchase.


Ready to lay the foundation with Salon by Premier Software®?

Using Salon’s layering of features, including online booking, gift card management, promotions, repeat bookings, recommended products and more, you can lift your hair or beauty business to even greater success!

Give your business a makeover with 10% off a lifetime licence if you are an NHBF or BABTAC member.


Bring in new clients for the New Year with your own branded gift cards.

Gift cards make an ideal gift to a client’s loved one to help boost your revenue and client-base. Crafted to your specification and arriving with black or white carriers, gift cards make sure your salon or spa continues to grow well into 2023.

Purchase 200 gift cards and carriers for just £275.*

*Ex.VAT. Additional delivery charges apply. Extras such as signature strips, pantone colours and foiling may have an additional charge.



Salon’s wide array of reports help you measure and grow your salon or spa!

By scheduling the reports to run automatically, you take out the manual labour and tackle forgetfulness. These can then be scheduled to your inbox at a date and time of your choosing.

Not using Salon? Book a free presentation today to get started:


Looking to maximise your system for the New Year? It’s time to book on our webinars!

Whether you want to teach a new member of staff the essentials, revitalise your own knowledge, or learn about the latest features, our expert trainers will guide you through the details.

Your team will not require access to your system for a session.

Salon webinars on 28th November:

New Starter @ 9:00 a.m. / System Audit @ 10:00 a.m. / Financials  @ 11:30 a.m. / Advanced Bookings @ 1:30 p.m. / Online Portal @ 2:00 p.m. / Appointment Set Up @ 3:30 p.m.


Core webinars on 30th November:

Memberships @ 12:00 p.m. / Marketing @ 2:30 p.m.


Spaces are limited so please register now to avoid disappointment!

Your team will not require access to your system for a session.


Core can not only attach documents for confirmation messages, but have these optimised for online viewing. Watch how to set-up confirmations with HTML in mind:


Salon can set cancellation reason codes should clients cancel their bookings. This helps recognise any trends by marking a reason against cancellations. Watch how this works at:

Our trusted partners:


Call us to arrange a free webinar or presentation of your chosen Premier Software product. Alternatively, fill out the form below and we’ll get back to you.