APRIL 2023

THE JOURNEY SO FAR

Since Journey Hospitality acquired Premier Software on Monday 27th March, there have been plenty of steps taken to tailor our products and services more to your needs. Here are just a handful of updates that have happened since then:

1: We have combined our teams, such as support and implementation to offer four to five times more resource than before

2: Journey has brought with them an expanded portfolio of products and services, including onejourney® and GIFTED

3: A larger investment in our engineering team to enable further modernisation of our tech products, features and user experience.

There’s plenty more in the pipeline, too. We’ll be happy to catch you up on more changes in the coming months. Watch this space!

WELLNESS PRODUCT DEMAND RISES 783%

Online beauty retailer, Cult Beauty, has revealed that demand for female wellness products has risen by 783%.

The numbers are the result of analysis of internal sales and Google trends data over the last 12 months. The results also reveal a 220% purchase increase year-on-year for women’s health products, with perimenopause products rising by 69%.

See what a spokesperson from Cult Beauty has to say, as well as the full results, below.

UK SPA ASSOCIATION SPRING NETWORKING EVENT

The UK Spa Association’s spring networking event has been announced for 6th June!

Taking place at The Nici, Bournemouth, the event will see spa industry professionals gather to establish connections and showcase their company. Starting at 10:00 a.m., the event is available to attend for free by UK Spa Association members, £99 (+VAT) for spa operators who aren’t members, and £375 (+VAT) for spa suppliers who aren’t members.

We will be there… will you?

JOINING THE FAMILY

Recently, we have welcomed onboard new members of the Premier family.

So, please welcome White Spa at the White House, based in Wales, in addition to the Atmosphere collection’s Ozen Life Maadhoo and Ozen Reserve Bolifushi in the Maldives!

All three are making the most out of their new Core by Premier Software® system. If you are interested in using Core, scroll down the newsletter for more.

THE HEART OF THE BUSINESS

Core by Premier Software® sits at the heart of spas, worldwide.

Premier Software, part of Journey Hospitality, has over 28 years’ experience developing software solutions for the spa, wellness and leisure industries. Staffed by experts directly from the industry, the UK-based team has their fingers on the pulse of your business management needs.

From reservations, memberships, marketing, reporting, retail, online booking, staff scheduling and more, Core has all you need to keep your business beating.

ALREADY HAVE SALON BY PREMIER SOFTWARE®?

Take payments securely through Salon by Premier Software® with Premier Payment Solutions!

This helps manage transactions securely in a variety of ways:

  • At your salon’s reception desk using Chip and PIN terminals
  • Over the phone using ‘customer not present’ functionality
  • Online using Premier’s Payment Gateway.

Terminals start from £15 PCM.* Premier’s Payment Gateway costs £18 PCM with 9p transaction and 1.75% acquirer fee through Monek’s preferred acquirer.**

*For countertop version of £21 for wireless terminals. Price Ex.VAT. **All prices at Ex.VAT. Gateway rates are indicative and dependent on conditional charges of chargebacks, refunds, PCI, etc.

WEBINARS

Clear your head and switch on to the benefits of our software webinars!

Whether you want to teach a new member of staff the essentials, revitalise your own knowledge, or learn about the latest features, our expert trainers will guide you through the details.

Your team will not require access to your system for a session.

Salon webinars on 22nd May:

New Starter @ 9:00 a.m. / System Audit @ 10:00 a.m. / Financials  @ 11:30 a.m. / Advanced Bookings @ 1:30 p.m. / Online Portal @ 2:00 p.m. / Appointment Set Up @ 3:30 p.m.

Core webinars on 24th May:

Introduction to Stock @ 10:00 a.m. / Advanced Stock @ 10:30 a.m. / Memberships @ 12:00 p.m. / Financials @ 2:30 p.m. / Reporting @ 3:00 p.m.

Spaces are limited so please register now to avoid disappointment!

DID YOU KNOW… CORE?

Core can help set up personal details for client records, including skin types, health concerns and marketing preferences. See how in our video....

DID YOU KNOW… SALON?

Salon’s online configuration portal can now limit incorrect client login attempts. This temporarily locks accounts for a set period, keeping them secure.

Our trusted partners:

BOOK A FREE PRESENTATION

Call us to arrange a free webinar or presentation of your chosen Premier Software product. Alternatively, fill out the form below and we’ll get back to you.