Premier Software
Skip to primary naivgation Skip to content
  • Products
    • Salonlite
    • Premier Software
  • Client Login
  • Book a Demo

Maximising Every Opportunity To Upsell

Running a successful business is difficult but maximising every opportunity to upsell can really help increase sales and profitability. If you are not sure where to begin, take a look at our top five tips to help get you started:

1 – Get to know them – By getting to know your clients, they will be much more likely to reveal concerns which you can treat within your salon. Resolve the issue by booking them in for a course of treatments and couple this programme with at-home products to keep clients on track in-between appointments.

2 – Additional business – Don’t forget, you know your clients better than anyone else. Utilise this knowledge to market your other services. This may include retailing gift cards for a special birthday; offering holiday packages to prepare your client before takeoff or suggesting group events where clients can relax, unwind and feel pampered.

3 – Loyalty schemes – It’s important to reward client loyalty. Through the implementation of loyalty tags, you can track client spending and award points. This will encourage customers to redeem these incentives by revisiting your salon to book additional treatments or make retail purchases.

4 – Product Freebies – Everyone loves something for free, so remember to hand out samples. Customers will be much more likely to purchase the full-sized item once they’ve experienced the proven benefits at home. If the product isn’t in stock, your salon management system will add the item onto an out of stock list against the customer’s card, ensuring that they receive a call as soon as it arrives back in.

5 – A gentle reminder – Stay in contact with clients after they’ve left the salon. Email or SMS marketing can be used to entice customers to rebook, inform clients of new treatments or simply wish a regular customer a Happy Birthday with a range of offers they can take advantage of on their special day.

If you want more information on what Premier Software can do for your business, visit our website or email our representatives at [email protected] to book a demo.

Share Blog:

Facebook Twitter Twitter

More blog stories

Is your business future-proof?

In 2017, we are more tech-savvy than ever before. Our phones are glued to our hands and have become a personal accessory which we colour …

Find out more

Changes to VAT claims and how to update your software

Recent updates from HM Revenue and Customs on 1st March 2019 mean you will no longer be able to claim back VAT for unused or retained …

Find out more

Give Your Clients The 5-Star Service They Deserve

In a crowded beauty market, it can be difficult to find ways to differentiate from the competition. What separates you from other salons in your …

Find out more
View all blogs
  • Products
    • Salonlite
    • Premier Software
  • Support
    • Software Support Centre
    • Online by Premier Software
    • Webinars
  • Case Studies
  • About Us
    • About Us
    • Partners
  • Careers
  • Contact Us
  • Login
  • FAQs
  • Blog@Prem
  • News@Prem
  • Privacy Policy
  • Cookie Policy
  • Terms
  • SalonLite Terms
  • Acceptable Use
  • CONTACT US

    Call:
    +44 (0)1543 466580
    Email:
    [email protected]
    Address:
    9 - 11 Heritage Park
    Hayes Way
    Cannock
    Staffordshire
    WS11 7LT
    Sales Enquiry
  • Contact Us

    9 - 11 Heritage Park, Hayes Way, Cannock, Staffordshire WS11 7LT
    Telephone: +44 (0)1543 466580
    © 2025 Premier Software. All Rights Reserved.

    • Webinars
    • Terms
    • SalonLite Terms
    • Acceptable Use
    • Cookie Policy
    • Privacy Policy

    On 11th January, Premier Software part of Journey Hospitality will be closed.

    Our team will be off-site to help enhance our software and bring you an even greater level of service.

    Technical support for business-critical incidents will be available on the day to those with a relevant Premier Support contract at: [email protected], or: 0800 988 2824 (UK), 1 800 932 074 (ROI) or +44 1543 466 580 (International).

    Thank you for your understanding and we look forward to sharing the results of our training.