Premier Software’s 20-year partnership with Guestline has provided two integrations that help spa and health club operators to streamline bookings. Find out how Premier’s flagship solution, Core by Premier Software®, integrates with Guestline’s cloud-based property management system, Rezlynx PMS, and electronic point of sale, EPoS, to save staff time and increase revenue below.
Guestline Rezlynx PMS integration
Core integrates with Guestline Rezlynx PMS through a two-way interface. This is designed to offer a seamless, full-service guest experience through automation. Staff at the hotel can book, update, and cancel reservations with spa and leisure packages through Rezlynx PMS. This is then created in the Core diary in real time.
During the guest’s stay, all staff members have up-to-date visibility of residents. This ensures any charges are billed accurately to the visitor’s room. A clear breakdown of items purchased is then passed back to Rezlynx PMS for check-out.
Full financials are also provided to Rezlynx PMS in real-time, providing a clear breakdown of spend across all departments.
Guestline EPoS integration
In addition, Core integrates with Guestline EPoS. This is beneficial when day guests or members using the spa and leisure facilities visit the hotel’s restaurants. Guestline EPoS looks for the guest record in Core to post charges back to their account, or redeem a prepaid voucher, in real time.
All purchases are posted back to Rezlynx PMS to be included in their itemised bill at check out.
A seamless customer journey
“At Premier Software, we are always looking for ways to help clients simplify business operations and create a more unified customer journey,” confirms Oliver Cahill, chief commercial officer at Premier Software.
“Premier’s 20-year partnership with Guestline has provided spas and health clubs with the tools they need to achieve this. Looking ahead, we are excited to help more clients maximise profits and grow their business through these seamless integrations.”
Sara Canatario, product manager at Guestline added: “We work tirelessly to ensure our hoteliers have the right solutions in place. With more people planning staycations while prioritising wellness and mental health this year, there is a real opportunity for hoteliers to drive guest spend by implementing Premier’s spa and leisure business management solution, Core.
“Fully integrated with Guestline PMS, manual posting will be a thing of the past. Guests will be provided with instant clarity on queries and categorised charges. Additionally, departments across the hotels will have full visibility for smart scheduling, reporting and ease of use.”
For more information regarding Core and its integration with Guestline solutions, call: +44 (0)1543 466580 or book a free presentation today.
