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Premier Software announces the passing of founder, Chris Mallen

Our much loved and respected founder of Premier Software, Chris Mallen sadly passed away last week.

Chris was one of the co-founders of Cannock based Premier Software in 1994, which was recently acquired by Journey Hospitality in 2023.

With Chris at the helm, Premier went from strength to strength providing award winning software to some of the UK’s most prestigious spas, including partnerships with Harrods, The Belfry, Macdonald Hotels, Espa Life and The Corinthia, and many more…

 

Premier Software: Pioneers in salon software

Starting a small software business in Cannock, Staffordshire, Chris launched the industry’s first salon & day spa management software.

Chris was a hands-on director and would often be seen alongside the team at trade shows and industry events. He loved to travel and enjoyed training new clients in getting the most from their software solutions.

 

A well respected and steadfast industry supplier

Chris always listened to feedback from people out in the spa industry.

He pushed the boundaries of software development and launched a company that would stand the test of time. Premier will be celebrating 30 years next summer.

As a keen runner, Chris completed many endurance runs, including the London Marathon and Great North Run to raise money to support local charities.

Rob Whitehead, Product Specialist at Premier Software says “The sudden passing of Chris has sent shockwaves through our closeknit team. Chris was funny and kind, but also a great mentor and friend to many of us. We have been privileged to have his guidance and wisdom over the past 30 years”.

Chris is survived by his wife Abbi and their sons Corey and Alfie. A funeral will be held on 1st November, the family have requested that any donations are made to the Midlands Air Ambulance in his memory.

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    On 11th January, Premier Software part of Journey Hospitality will be closed.

    Our team will be off-site to help enhance our software and bring you an even greater level of service.

    Technical support for business-critical incidents will be available on the day to those with a relevant Premier Support contract at: [email protected], or: 0800 988 2824 (UK), 1 800 932 074 (ROI) or +44 1543 466 580 (International).

    Thank you for your understanding and we look forward to sharing the results of our training.